Responsible Gaming
Gaming Should Be Entertainment
At otaki.org.nz, we believe gambling should only ever be viewed as a form of entertainment, similar to going to the movies or watching a sports event. It should never be considered a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
Online gambling in New Zealand is strictly regulated, and all players must be 18 years of age or older to participate. If you are under the legal gambling age in your jurisdiction, please do not access gambling services. Operators are required to verify your age before allowing access to casino platforms.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your own behavior, you may be developing a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family, friends, or partners
- Gambling to escape problems, stress, anxiety, or depression
- Neglecting work, education, family, or other responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Lying about the extent of your gambling activities
- Feeling irritable or anxious when not gambling
- Unsuccessful attempts to cut back or stop gambling
- Experiencing relationship conflicts due to gambling
If you've identified with several of these warning signs, it's important to seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer built-in tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, monthly)
- Loss Limits: Restrict the maximum amount you can lose during a set period
- Reality Checks: Receive periodic reminders showing your session time and money spent
- Session Limits: Set time limits for how long you can play in one session
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a period you choose
- Cooling-Off Periods: Take a mandatory break from gambling before reactivating your account
We strongly encourage you to activate these features before you begin playing.
Support Organizations & Help Resources
If you need help, support is available. The following organizations provide free, confidential assistance for problem gambling:
New Zealand
- Problem Gambling Foundation (Te Poutokomanawa Aropā): www.problemgambling.nz | Phone: 0800 664 262 (24/7 free helpline)
- Gambling Help Online (Australasia): www.gamblinghelponline.org.au | Available to NZ residents
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk | Free support and advice
- GamStop (United Kingdom): www.gamstop.co.uk | National self-exclusion scheme
- National Council on Problem Gambling (United States): www.ncpgambling.org | Helpline: 1-800-GAMBLER
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Gambling support and information
All organizations listed provide confidential support at no cost. Calling a helpline does not obligate you to take any action—it's simply a way to speak with someone who understands.
If You Need Help, Reach Out Today
Problem gambling is a recognized medical condition, and recovery is possible. If you or someone you care about is struggling with gambling, please contact a support organization immediately. There is no shame in asking for help—trained counselors are ready to listen and assist you.
Contact the Problem Gambling Foundation (NZ) on 0800 664 262 or visit www.problemgambling.nz
Remember: Your wellbeing matters more than any bet.